bdt bdt Privacy Policy

Introduction and Scope

bdt bdt is an online gaming and sports betting platform operated for Bangladeshi users. This Privacy Policy ("Policy") applies to the bdt bdt website and all services connected to it.

The main purpose of this policy is to clearly inform users about what types of information we collect, how that information is processed, and what steps we take to protect your privacy. By starting to use our services, you agree to the terms of this policy.

When using bdt bdt's services, you must comply with our Terms and Conditions, which set out all the rules governing use of the service. This privacy policy and the terms and conditions complement each other.

Types of Information Collected

bdt bdt collects various types of information. This information falls into two main categories — what you provide directly and what is collected automatically while you use the service.

2.1 Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth and nationality
• Email address and mobile number
• National ID or passport number (for identity verification)
• Transaction details: bKash, Nagad, Rocket, Upay or bank account information
• Account username and password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Session duration and page view logs
• Gaming history — bet amounts, results and timestamps
• Deposit and withdrawal transaction records

2.3 Information Collected from Communications

When you contact our 24/7 live chat or email support, we retain a record of that conversation. These records are used to improve service quality and to resolve disputes.

How Information Is Collected

bdt bdt collects user information in the following ways:

3.1 Account Registration

When opening an account on the platform, the user voluntarily provides their personal information. All information provided during registration is transmitted over a secure connection (SSL).

3.2 Identity Verification (KYC)

To comply with international anti-money laundering standards, we carry out KYC verification before processing large withdrawals. This process may involve collecting a copy of a government-issued identity document.

3.3 Automatic Tracking

Technical information is collected during website visits using cookies, web beacons and similar technologies. This information is used to ensure the platform functions properly.

3.4 Third-Party Services

During payment processing, information is exchanged with mobile banking services such as bKash, Nagad and Rocket. These organisations have their own privacy policies, for which they are independently responsible.

Purpose of Using Information

Collected information is used for the following legitimate purposes:

• Account Management: Handling registration, login verification and account security.
• Financial Transaction Processing: Completing deposits and withdrawals securely.
• Fraud Prevention: Detecting suspicious activity to keep accounts secure.
• Service Improvement: Analysing user experience to improve the platform.
• Customer Support: Resolving issues and providing assistance.
• Legal Obligations: Complying with applicable laws and regulations.
• Responsible Gaming: Monitoring gaming behaviour and helping to set limits where needed.

Our Responsible Gaming guidelines explain in detail how we monitor users' gaming habits to help keep them safe — the information collected plays a direct role in that monitoring process.

Sharing Information with Third Parties

bdt bdt never sells users' personal information to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

5.1 Service Providers

Payment gateways, identity verification agencies and IT infrastructure providers may process information to a limited extent. These organisations are bound by confidentiality agreements with us.

5.2 Legal Requirements

In cases of court orders, government investigations or legal obligations, necessary information may be provided to competent authorities.

5.3 Business Restructuring

In the event of a company merger or acquisition, user information may be transferred to the new management entity. Users will be notified in advance in such cases.

5.4 With Consent

Information may be shared with specific third parties if the user gives direct consent.

Cookies and Tracking

bdt bdt uses cookies to keep the website running smoothly and to improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember language preferences and interface settings.
• Analytics Cookies: Used to understand which pages are viewed most and how users navigate the platform.

6.2 Cookie Controls

Non-essential cookies can be blocked by changing your browser settings. However, blocking essential cookies may cause some features of the platform to stop working correctly.

Data Storage and Security

bdt bdt has implemented industry-standard technical and administrative measures to ensure the security of user information.

7.1 Technical Safeguards

• All data transmission is protected by SSL/TLS encryption
• Passwords are encrypted and stored using a strong hashing algorithm
• Firewalls and intrusion detection systems are active on the servers
• Databases holding sensitive information undergo regular security audits

7.2 Retention Period

Personal information is retained while the account remains active. Even after an account is closed, certain information may be kept for the period required to meet legal obligations. Financial transaction records are generally required to be kept for an extended period.

7.3 Data Breach Response Plan

If a security incident occurs, affected users will be notified as quickly as possible and immediate remedial action will be taken.

User Rights

Every user registered on the bdt bdt platform holds the following rights regarding their personal information:

• Right of Access: The right to request a copy of the information held about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of information in certain circumstances (legal obligations apply).
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Data Portability: The right to receive your information in a machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint regarding data protection.

To exercise these rights and to find out more, visit our FAQ page, where answers to common privacy-related questions are provided.

Minor Users

bdt bdt's services are strictly for persons aged 21 or over. If a minor attempts to open an account, that account will be closed immediately upon detection and all associated information will be deleted.

We do not knowingly collect personal information from any minor. If a parent or legal guardian believes that a minor's information is held by us, please contact our support team immediately.

Policy Changes

This privacy policy may be revised from time to time due to business needs, legal changes or the introduction of new technology. Users will be notified of any significant changes by email or through an in-platform notice before the changes take effect.

The date of each revision will be shown at the top of the page as "Last Updated". Continued use of the service after any changes will be considered acceptance of the updated policy.

To learn more about our overall terms of service and policies, visit our About Us page.

Contact and Complaints

If you have any questions, comments or complaints about this privacy policy, please get in touch with us. Our dedicated support team is able to assist in both Bengali and English.